FAQs
The Art of the Process
Learn about our 10-day hand-painting process, unlimited revisions, and how we safely deliver your custom oil portraits worldwide.
Behind the Brush: Details & Deliveries
Is the artwork created by an artist?
Yes, the painting will be 100% hand-painted by a skilled artist using professional oil paints
Can I receive the painting by a specific date?
Yes, the painting will be 100% hand-painted by a sAbsolutely! Just let us know the date you need it by when placing your order, and we will confirm whether we can meet that deadline.killed artist using professional oil paints
Can I choose a different size than what you offer?
Yes, we can create a painting in any size you need. Just mention your preferred size when placing the order or contact us for a quote.es, the painting will be 100% hand-painted by a sAbsolutely! Just let us know the date you need it by when placing your order, and we will confirm whether we can meet that deadline.killed artist using professional oil paints
What if I don’t like the painting?
Customer satisfaction is our priority. You can request a full refund during the production stage if you are not satisfied with the preview.
Can I make changes to the finished painting?
Yes, you can request unlimited revisions to the painting before it is finalized and shipped.
How long does it take to create a painting?
The creation of the painting typically takes 10 days (4 of which are required for drying), and delivery times vary based on your location (usually up to 15 days).
Which material should I choose if I want to use my own frame?
Any material works well for framing; just make sure to provide the exact size needed for your frame so we can prepare the canvas accordingly.